Contact Us

Questions about your order, shipping, sizing, or product details? Our team is here to help.

If this relates to an order, including your order number helps us respond faster.
We typically respond within 1 business day.

Support

Email: support@shopupsideclothing.com

Hours: Monday–Friday, 9am–5pm (ET)

Response time: Within 1 business day

Orders & Returns

Most returns are accepted within 30 days of delivery, unused and in original packaging.

Frequently asked questions

Shipping times vary by location. Most orders ship within 1–2 business days and arrive within 3–5 business days.
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to help.
Yes. Most items are eligible within 30 days of delivery if unused and in original packaging. Exchanges are free (customer is responsible for return shipping). Returns are for store credit only.
Yes. We’re always expanding. Send us a message through the contact form and select “Other”, then include the school name (and any details you think matter).